Refund Policy

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At "Sengadu Organics", your happiness is our highest priority! We work tirelessly to delight you with our products and make you feel special.

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We understand that organic foods and products are a personal purchase, for this reason, we will gladly issue a full refund for any full-priced unopened merchandise that is returned within 2 days from the date of delivery and take 10 days for the refund to be processed to you. Simply contact us and return the products to our address. However, postage will be charged at actuals.

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Our products once opened cannot be repackaged or resold due to the lack of preservative. To keep things safe for our customers, we do not accept returns on opened merchandise. If you are unsure of a product’s suitability, kindly consult our experts.

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Please note that we cannot offer exchanges or refunds on any sale, opened or used products. "Sengadu Organics" is not responsible for damage after delivery.

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Please allow 1 to 3 weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.

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All claims for shortages or damages must be reported to customer service on the day of delivery.