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What makes Sengadu Organics products different from other organic brands?Sengadu Organics focuses on delivering 100% natural and organic products sourced directly from farmers. We use traditional methods and sustainable practices to ensure that our products are pure, unrefined, and free from chemicals. Additionally, our unique packaging methods avoid plastic by 90% (aiming for 100% in the future), promoting sustainability.
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Are all your products certified organic?Yes, all of our products are sourced from certified organic farms. We work closely with farmers who follow organic farming practices, ensuring that no synthetic fertilizers, pesticides, or chemicals are used in the cultivation of our ingredients.
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Can the products be shipped internationally?Currently, we only ship our products within India. However, we are actively working on expanding our services to international markets in the near future.
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Do you offer free shipping?Yes, we offer free shipping for orders placed in & around Erode and on orders above a certain amount. The shipping costs and policies vary depending on your location. You can check the shipping details during the checkout process or message us personally on our WhatsApp number (06374398280).
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How long does delivery take?Delivery times depend on your location. Orders within Tamil Nadu are typically delivered within 3-5 business days, while orders across India may take 5-7 business days. We’ll provide a tracking number once your order has been shipped.
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Can I return or exchange a product?We want you to be fully satisfied with your purchase. If for any reason you’re not happy with the product, you can return it within 7 days of delivery, provided the product is unopened, un-contaminated and in its original condition. For returns or exchanges, please contact our customer support team (06374398280).
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Can I track my order?Yes, once your order is dispatched, we will send you a confirmation email with the tracking details. You can use the provided link to check the status of your delivery at any time.
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How do I contact customer support?You can reach out to us via email at info.sengaduorganics@gmail.com, or through the contact form on our website. We’re also available on WhatsApp(06374398280) for quicker responses. Our team will get back to you within 24 hours.
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How can I stay updated with Sengadu Organics?You can subscribe to our newsletter for exclusive updates on new products, offers, and health tips. Follow us on Instagram, Facebook, Blogs and YouTube to stay connected with us!
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Are your products safe for people with allergies?Our products are made with 100% natural ingredients and are 100% free from synthetic additives. However, we recommend checking the ingredient list on each product page or the product label. If you have specific allergies (e.g., nut allergies for groundnut oil), please consult your healthcare provider before using the product.
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What is the special 10% discount offer?We are offering a 10% discount to social workers, police officers, military personnel and healthcare workers(doctors, nurses, paramedics, etc.), who serve the community as a thank-you for their hard work and dedication to the country.
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How can I claim the special discount?To claim the 10% discount online, use the discount code HERO10 at checkout. After placing your order, you will need to provide a valid ID to verify your eligibility. Instructions for submitting your ID will be provided during or after the checkout process or sent through our WhatsApp.
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How will the offer work?If the Special offers need to work, the customers need to sign up or log in to their account on our website.
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